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Lost item found but I am abroad

SOLVED
Lukasz_SBB
New Author

Hello,

I have received email that my lost item has been found and can be retrieved at the station of Zürich Flughafen. Unfortunately I have already left Switzerland. Can a Colleague who will be visiting Zurich next week pick up the item instead?

Please let me know how to contact you in that situation. I tried calling +41 900 300 300 but it doesn't work when I try to call from my country.

Regards,

Lukasz

1 ACCEPTED SOLUTION
CharlineB
Traveller (platinum)

Hello Lukasz_SBB,

Since today, we have another phone number. You can contact us at this number: +41 (0)848 44 66 88.

You must choose the number 3 to find the department responsible.

I wish you a pleasant day.

Kind regards,

CharlineB

View solution in original post

1 REPLY
CharlineB
Traveller (platinum)

Hello Lukasz_SBB,

Since today, we have another phone number. You can contact us at this number: +41 (0)848 44 66 88.

You must choose the number 3 to find the department responsible.

I wish you a pleasant day.

Kind regards,

CharlineB