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Lost iPhone

New Author

On Saturday night (14.09) I lost my iPhone XS. I took the following route:

Zurich Wiedikon -> Zurich HB -> Bern.

Within the hours: 23:49 to 01:02.


My Loss record is: K2019/132895


There is any update about my case? Thank you!



Hello @PhilippeQa 


Thank you for your query.

Our lost property service, enables you to report forgotten or lost objects via the Internet, telephone or at the ticket counter. We link the found items with the lost items and you will receive an SMS, an e-mail or a letter which will inform you about the status of the search after four days and another one after ten days.

More information may be found on:

I wish you the best for your iPhone.