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Dear support team,
I reported lost property on 20.09.2019. And in 27.09.2019 I received an e-mail that my item was found (my loss report number is K2019/136058.) However, I am no longer in Switzerland and now I'm in my country, Japan.
I wonder if you can send my lost items to international shipping and if so how much should I pay?
If you look at this article, Would you please reply to me in English to my personal e-mail n201410474@gmail.com.
Thank you for your support.
Regards,
Keita Nakagawa
Hallo @KNaka
Thank you for your question.
In this case I recommend you to contact the Railservice on the following telephone number: 0041 848 44 66 88.
I wish you a nice day.
GiorgiaB
Dear @GiorgiaB
Thank you for your reply. I'm not good at fluent English, So I'd like to contat with E-mail. If you can, I would be very greatful.
Best Regards,
Keita Nakagawa
Hello @KNaka
Thank you for your reply.
In this case I will recommend you to send an email to ticketshop@sbb.ch.
Kind regards
GiorgiaB
Dear @GiorgiaB
Thank you very much for your kindness!
I'll send an e-mail.
Kind Regards,
Keita Nakagawa