This is where customers help other customers. Find useful information in existing discussions or ask your questions.
Hello and welcome to the SBB Community. What would you like to do?
Hello We lost our Sony camera. We already submit the lost and found and the number is K16-089074. We call so many times but they didn't answer. Under the information, there is a Sony Camera like us and the lost date was correct and the train number was correct too. So I want to contact quickly. Can you contact me by e-mail? Our e-mail is (E-Mail deleted; personal data). Thanks
I forgot my black cabin bag on the train. It has a MacBook Pro, clothes and shoes. It happened on 2nd July 2018 during my journey from Zurich to Munich. I badly need the laptop as it has all my academic and professional work along with the media of Switzerland's trip. I have already registered the report at SBB and DB website with loss record no. "K2018/088064" and "4322184" respectively. I will be grateful to you if you can help in tracing the bag.
Looking forward to hearing from you,
Regard
Roha Kumar
Hello @rohankumar29
According to our system we have found your bag. You will be contacted today directly by the lost and found office by e-mail. This e-mail explains the fees and how to proceed.
For more informations please contact directly our RailService on the following number: +41 (0) 848 44 66 88.
Greetings,
FatimaH
Dear Sir or Madam,
I lost an Eastpag Bag yesterday at about 8:00 in Geneva Cornavin. I forgot it in IR80 from Lausanne to Geneva leaving at 7:12. Inside was a tupperware, a padlock, one invoice.
I am very suprised that since no value in it still nobody reported it and I was not contacted by SBB. The lost cases are V2018/002626 and V2018/027019. Could you please contact me by sms to 079.611.76.21.
Thanks,
Marc
Hello There
Thanks for your help.
I have reigstered my lost items and they have been found the code is F2017/079805. I have received and SMS saying that I have to pick it up in Laussane station, but I live in Zurich and I was wondering if it can be sent here to Zurich HB?
Thanks
Francisco
Hi @tamertamar
In order to check your lost and found report we kindly ask you to call our RailService under the number +41 848 44 66 88 (CHF 0.08/Min.).
It is not possible to follow up your lost and found report through this community.
Greetings, ValerieS
Hej, I lost an iPhone Xs at Grütschalp station. I filed an online report but I am wondering if it showed up anywhere. Thanks!