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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Lost and found

New Author

Hello, i have received an email that my lost item has been found, now my item at station «Lausanne». on reference Number K2022/xxxxxx, dated 06/11/2022 (Finding F2022/xxxxx) and I’m abroad. 
can you please send it abroad to my country Kuwait and I accepted any commission incurred on that.   


Hi @7amad 

Thank you for your request.

On this Community, we do not have Information about your request. If an object is found, you will receive an email with the conditions for sending it abroad, you have to answer this mail.
For more information, you can also contact us by phone on +41 51 225 78 00.

Please consult the information mentioned on this Community (see attachment).

For data protection reasons, I have hidden your reference numbers. Thank you for your understanding.