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Lost and Found: One Plus 5

New Author
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Hello everyone! 

I left my phone( A black One Plus 5 in a black Kapaver cover) on 21 September 2019 on train number IR 90 1714 at the Martigny Station. I made a report on the following day, this is my reference number: K2019/137126. Can anyone let me know how long do the officials take to reply? A phone number to get in touch with them directly will also be appreciated. 

Thank You in Advance

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Re: Lost and Found: One Plus 5

Moderator
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HEllo @Kanika 

Thank you for your question.

Our lost property service, enables you to report forgotten or lost objects via the Internet, telephone or at the ticket counter. We link the found items with the lost items and you will receive an SMS, an e-mail or a letter which will inform you about the status of the search after four/five days and another one after ten days.

More information may be found on: www.sbb.ch/en/station-services/services/lost-property-service.html

I wish you all the best for your phone.

Kind regards

GiorgiaB