Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Lost a wallet in the train

New Author


I lost my wallet on the train from Basel to Zurich on Sun 3rd July from around 8pm to 10pm. I also filled out the form for the lost wallet (ref No. K2022/104301). 

There are a student card, credit card and credit card in the wallet.

I kindly ask you to help me with my request. Thanks for your consideration.