Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Hello,I lost a baggage(a grey suitcase）at Geneva cornavin train station in front of SBB office. Could you please let me know if anyone find it?My email address:baobaolei0513@sina.com. Much thanks!
We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter.
