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Lost Suitcase on Train from Airport

New Member
Today on November 26 I lost my luggage on the train going from Geneva Airport to Brig. I stopped in Aigle and left my suitcase on the train at around 4:30 pm. It is a dark grey/green suitcase and it should have my name on the side with the luggage tag from traveling from London Heathrow to Geneva Airport. I left the bag in the overhead compartment and my name is Nicholas Torres.

I submitted a form to the online lost property website and I was wondering how long it typically takes to get a response back. I also tried calling the +41 900 300 300 number but it says that the number is currently not in service.

If anyone could help me out or answer any of tiny questions that would be much appreciated.


Hello @nicktorres

Thank you for your request.

I had a look in your lost report and unfortunately until now we haven't found something. You will receive an e-mail in the next 3 days and we can say if we found something or not.

At the moment our hotline works without problems and I don't know that it didn't work yesterday. It may be possible that your telephone provider has blocked the 0900 numbers because they are liable to pay a fee.

Kind regards,