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Lost Iphone + jet Black colour with Blue case ( only back ) with Reference Number K2017/161128

New Author

Dear Concern,


On 9th Dec , from Interlaken OST station, my iphone + jet black in colour was stolen.The phone had a blue apple case ( only back ).My concerns are as below : 

1 ) On your found items list , i can see a black Iphone with reference number F2017/117801 , so i think it can be the one which belongs to me ( if the culprit threw away the blue case ) , in that case its a black iphone 

2 ) If in case you have 2 Iphone + with same colour , then how will you guys differentiate and pass it on to the right owner ?? Becuase in my case i have not updated the IMEI of the phone as i dont remember it .

3 ) Your contact number 900300300 is not accessible from anywhere, i tried from my italy number as well as from a UK number.

So contacting Lost and Found portal via email / phone is a real trouble here.


Thanks and i hope my concerns/ query are clear enough.Awaiting your favorable response. 

Traveller (platinum)

Hello Arun,

If the number 0900 300 300 is not accessible abroad, you can call this number: +41 51 225 78 00.

I wish you a pleasant day.

Kind Regards,