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Hello and welcome to the SBB Community. What would you like to do?
Hello @SnowAngel
Thank you for your request.
We couldn't reach you yesterday by phone and then we sent you a text message on your mobile phone. I don't know if you reveived the message.
Unfortunately we haven't found your backpack. If we will find something in the next few days, we will sent you directly an E-Mail to the following address.
Kind regards,
MarinaZ
Hello SnowAngel ,
There are no surveillance cameras on trains.
We can't control if someone stole your bag.
Greetings,
CharlineB