Lost Blue White Floral Backpack IC1 to St Gallon

[SnowAngel]

Hi all,

I lost a backpack today, with my passport and all the important documents inside.

It is a blue white floral pattern backpack.

I was on the train from Geneva Airport to St Gallon, IC1 16:32

Got off at Geneve station and reported as lost property to the rail service and made a search request already.

Its been more than 4 hours but I still haven't receive anything call from the centre. I paid the money and get nothing. This is very upsetting.

Another accident that also happened as I arrived at the train station, some guy was pick pocketing and was trying to steal my phone. I asked for police but apparently its close. There were many buggers going upfront and stops you for money too. Its horrifying.

The security in this station is extremely disappointing.

I am only hoping to find my passport. Please contact me if there is any information.

My email is snow.angel@live.hk

Thanks

[MarinaZ]

Hello @SnowAngel

Thank you for your request.

We couldn't reach you yesterday by phone and then we sent you a text message on your mobile phone. I don't know if you reveived the message. 

Unfortunately we haven't found your backpack. If we will find something in the next few days, we will sent you directly an E-Mail to the following address.

Kind regards,

MarinaZ

[SnowAngel]

Thank you very much.

Do you maybe have an update from the rail office? Did they check the CCTV and see if that man took the backpack?

Thanks
A

[CharlineB]

Hello SnowAngel ,

There are no surveillance cameras on trains.

We can't control if someone stole your bag.

Greetings,

CharlineB