Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Unfortunately, the community is the wrong contact for lost items. I ask you to make a loss report at Submitting a loss report | SBB help & contact so that we can contact you as soon as we find something similar. Thank you for your understanding and have a nice day.
