Lost 2 Backbag on Train IR15

[KokLiang]

I have just lost 2 backbag today (19 Oct 2022) on this train IR15 InterRegio 10519 from Bern (13.00) to Luzern (14.01) with important documents flight and train ticket. I already submit the lost report references no. (redacted by SBB admin). I will flying out from luzern on 21 Oct 2022 early morning. Please help.

[VlaznimA]

Hello @KokLiang 

For data protection reasons, we have removed the loss report number from the article.

We ask you to clarify inquiries about losses directly via the Contact Center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00, as we do not have access to the lost and found systems in the SBB community.

Thank you for your understanding and have a nice day.

Kind regards, VlaznimA.