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Left my hand luggage on IR15 train from Luzerne to Bern

KristenSeow
New Author

Prowell camera bag with camera, passport, wallet, lens insideProwell camera bag with camera, passport, wallet, lens inside

 On 8th Dec 2018, we have forgot to take our camera bag as shown above on train IR15 (2nd class cabin) which departs at 10 am from Luzern to Bern. We have submitted the lost report online and called the sbb customer service immediately right after that but still, no news from them yet. 

 

Very panic now. If anyone has seen or found the bag, please reply me. Thanks.

 

1 REPLY
NicolasK
Moderator

Hi @KristenSeow

I recommend you fill a lost and found report on our website: www.sbb.ch/en/lostandfound.

We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter.

Kind regards
NicolasK