Is Express luggage service not available now?

[kimjunir]

Hello.

I'm planning to travel Switzerland in April. And I found Express luggage service which looked so convinient.

I used Deadline Calculator of Express luggage service to make my travel plan.

But this morning, I found Express luggage service page was gone. I definitely saw that page a few days ago...

And in Deadline Calculator of luggage service, it says:

Registration in Zermatt on Tuesday, 24.04.2018 by 08:45, ready for pick-up at Interlaken West on Tuesday, 24.04.2018 from 18:00 as express luggage with CHF12.00 per luggage item and CHF30.00 express surcharge per shipment.

It is not possible to register your luggage on the day you requested. It will not be possible until: Registration in Zermatt on Monday, 23.04.2018 by 19:00, ready for pick-up at Interlaken West on Wednesday, 25.04.2018 from 09:00 as luggage with CHF12.00 per luggage item.

This is really confusing! Even only a few days ago, I haven't seen the sentence below. Is it possible to use Express luggage service on April? Is only standard luggage service available now ?

I'll be waiting for the answer.

Thank you.

[ManuelaPf · Accepted solution]

Hey @kimjunir

The site was recently redesigned. The Express luggage is still available. The inromation you will find here: https://www.sbb.ch/en/station-services/services/luggage/luggage/station-to-station.html

Kind regards
ManuelaPf

[ManuelaPf · Accepted solution]

Hey @kimjunir

The site was recently redesigned. The Express luggage is still available. The inromation you will find here: https://www.sbb.ch/en/station-services/services/luggage/luggage/station-to-station.html

Kind regards
ManuelaPf

[kimjunir]

Hello @ManuelaPf,

That is reassuring. Thank you for your kind reply.  

Regards,

kimjunir

[DGerard]

This link doesn't lead to information on the EXPRESS luggage option.  Can someone please share where to find this informaion?  Thank you.

[ManuelaPf]

Hello @DGerard

At the beginning of June there was a change in our luggage offer. The express service is no longer offered for luggage, only for flight and door-to-door luggage.

Kind regards
ManuelaPf