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Incorrect timetable

Peachy
New Member

I couldn't believe it happened to me. I purchased my ticket online last September 2, 2022, destination CAMPIONE D'ITALIA to MALPENSA AIRPORT TERMINAL 1.

I checked many times their timetable to make sure that I am going to have a smooth trip. 

 

But why instead, the last stop  of the train was in CHIASSO who had a schedule 21:13 from Melide 22:41 arrival in Malpensa T1???

I want to save money but I was forced to take a TAXI from Chiasso going to MALPENSA T1. 

 

It's not my fault. 😭

2 REPLIES
CSS22
New Author

My husband and I travelled last Monday morning(12/09/22). Bought ticket online using SBB mobile apps. Unfortunately, it didn’t display the correct or should I say accurate timetable. Ended up our journey was delayed and facing so much inconveniences. Happened again in the evening when we returned home! The timetable displayed in the apps is totally not reliable! We bought our tickets 10 minutes before departure time and yet we were not given the right and accurate information!

StéphanieB
Moderator

Hello @Peachy ,

I am very sorry for what happened to you. What timetable did you use for your trip?

According to our SBB timetable, the departure time from Campione d`Italia, Piazzale Milano was 19:30 with bus 439 direction Lugano, Centro. The arrival time in Melide, Stazione would have been 19:39.

In Melide you would have had to change buses (on platform 4). Departure from Melide at 20:13, with the S 10, direction Malpensa Aeroporto T1, arrival at Manpensa T1 at 21:41.

Were you affected by a delay? I would be glad if you could send us the timetable so that we can compare it with ours.

Here is the link to the SBB timetable: The SBB timetable | SBB


Kindly regards from Brig,
StéphanieB