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Improvements to the SBB Mobile push notifications

HAL1
New Author
0 Likes
Hello SBB application team,
 
The push notifications used to be better. Now, they show:
 
"Your journey will soon begin. Departure at hh:mm fro.."
 
and you have to expand them to see the platform number. Before, this was visible immediately, which is much more useful. The first part (i.e.: "Your journey will soon begin.") now does not bring much value, so please change the text back to have something such as:
 
"Departure at hh:mm from platform x. This will be the dep.."
 
and when you expand it you have the rest ("..the departure of your journey").
 
Thanks in advance.
Best Regards,
 
Alain Müller
Samsung Galaxy S10e
Android 10
English

Re: Improvements to the SBB Mobile push notifications

FatimaH
Moderator
0 Likes

Hello @HAL1 

Thank you for your post.

In our SBB App you will find our feedback form available for all customers and it will be sent directly to the responsible department after dispatch.

Kind regards,
FatimaH

Re: Improvements to the SBB Mobile push notifications

HAL1
New Author
0 Likes

Hello @FatimaH ,

Please be informed that I had submitted a feedback through the SBB Mobile application (Ref: CC11878976), and I received a reply asking me to post my feedback in the SBB Community site.

Regards,

HAL1