Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Improvements to the SBB Mobile push notifications

HAL1
New Author
Hello SBB application team,
 
The push notifications used to be better. Now, they show:
 
"Your journey will soon begin. Departure at hh:mm fro.."
 
and you have to expand them to see the platform number. Before, this was visible immediately, which is much more useful. The first part (i.e.: "Your journey will soon begin.") now does not bring much value, so please change the text back to have something such as:
 
"Departure at hh:mm from platform x. This will be the dep.."
 
and when you expand it you have the rest ("..the departure of your journey").
 
Thanks in advance.
Best Regards,
 
Alain Müller
Samsung Galaxy S10e
Android 10
English
2 REPLIES
FatimaH
Moderator

Hello @HAL1 

Thank you for your post.

In our SBB App you will find our feedback form available for all customers and it will be sent directly to the responsible department after dispatch.

Kind regards,
FatimaH

Hello @FatimaH ,

Please be informed that I had submitted a feedback through the SBB Mobile application (Ref: CC11878976), and I received a reply asking me to post my feedback in the SBB Community site.

Regards,

HAL1