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Register in the SBB Community with your SwissPass login. If you do not have a SwissPass login, you can create one free of charge on the login page. Then select your user name for the SBB Community.
or
Alternativelly you can also register with your Facebook login. Register with your existing Facebook login. Then select your user name for the SBB Community.
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
You can discover and actively shape the digital services of SBB here.
You will find tips and tricks about train travel here.
You will see the latest posts from all areas of the Community here.
Hello and welcome to the SBB Community. What would you like to do?
Hi,
I've bought a ticket online for my friend but wrote the wrong date of birth.Order number is 446992616. Can you cancel this ticket so that I can buy a new one with the correct birth date? or the date doesn't matter as long as the name is correct?
Hello @LiaDaSilva
I am sorry but we can not cancel any tickets from the community.
I suggest you to contact our TicketShop Support 0848 44 66 88 (option 2) or ticketshop@sbb.ch regarding Online or Mobile Tickets.
Greetings,
BrendaD
