Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

I entered the wrong date of birth.

New Member

Hello. I bought a sbb train ticket from Switzerland to Italy and I entered the wrong date of birth. Is it changeable?

If the name of the ticket is the same as my passport name, is it ok to board?

Please answer the question as fast as possible.

thank u


Hello @saemkim

I recommand you to go to a counter in Switzerland before the departure. The counter will confirm you the date of birth and then you can travel with this ticket.

Kind regards.