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How long are found bags held at the station?

SOLVED
Calmck
New Member

My found bags have been returned to the desired station however I am now abroad. I will be back in 5 days is it possible to pick them up when I am back in the country?

1 ACCEPTED SOLUTION
RahelW
Moderator

Hello @Calmck 

Your Item will stay at the chosen train station for 30 days. So if you are back in about 5 days, you do not need to do anything. It will still be there waiting for you! 🙂

I wish you an excellent day.

Kind regards, RahelW

View solution in original post

2 REPLIES
RahelW
Moderator

Hello @Calmck 

Your Item will stay at the chosen train station for 30 days. So if you are back in about 5 days, you do not need to do anything. It will still be there waiting for you! 🙂

I wish you an excellent day.

Kind regards, RahelW

RolandP
Commuter (gold)

Hello @Calmck 

Please get in touch with SBB. The Conact Center can advise the station accordingly. 

SBB Contact Center +41 848 44 66 88 (CHF 0.08/Min). If you are calling from abroad and this number doesn't work, please try +41 51 225 78 00.

Best regards,
Roland

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