How do I link my Swiss Travel Pass to SBB app? What do I put on SBB app for 50% off certain tickets?

[Taylor420]

I've tried to link my 15 day swiss travel pass to my SBB app but when I log in it's not there. I was told if I log in with the same email I used to purchase it, it would be there, but its not. Do I just print it out or screenshot the QR code to use when I travel? 

Also when I used the SBB app to purchase certain trips the swiss travel pass does not cover, for example Mureen to Birg, what do I put to get the 50% off? Do I select the GA or the Half Fare Travel Card? Will they ask to see my swiss travel pass if I select these options? Or does it need to be linked to the account? 

[RolandP · Accepted solution]

Hello @Taylor420 

In order to buy tickets and view them in your app, you must have created an account before purchase and being logged-in while purchase. Later you have to log-in in the SBB Mobile App using the same credentials. By doing so, the tickets are viewable through the app. Some tickets, mostly international tickets, cannot be viewed in the app, however.

I assume you bought the tickets as guest or do you have an account?

In order to benefit from Half Fare tariff, go to the app, do a dummy booking, just *before* hitting the Buy button, modify your personal details hitting the pen icon. Tick the 1/2 checkbox next to your name. This way, the app will always show ticket offers at reduced fare. You can do the same for other co-travelers should you wish buying tickets for them using your SBB Mobile app. For this, see Profile tab, then Co-Travelers.

Kindly note, the reduction granted is not always 50% off, it might be less, this depending on the route or ticket type. This is why Half Fare defines itself as "up to 50% off".

Everything alright?

Best regards,
Roland