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Forget luggages on train from Lausanne to Montreux

New Author
I forget luggages on the train from Lausanne to montreux on 14 oct 2018 and already contact information center. They registered information of train and all thing in online system and recommended I should receive it on Tuesday at Interlaken-West station. But I asked at Interlaken-West Station an they did not receive yet. I I've them the hotel name that I stay in interlaken west and there in no contact yet. My email is I am afraid I will leave here on 18 Oct 2018. And cannot receive luggage. Can you advise they find it or not. I can receive in Zurich station on 19 oct.2018
Please note the receipts for 15.chf show only no article:11148. There is nothing I can contact back.


I recommend you to contact our rail service directly at +41 848 44 66 88 (7/24h). Please quote the loss report number K2018/143473.

Kind regards