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Follow up Lost luggage (Laptop inside my bag)

New Author

I forgot my pink Samsonite luggage on IR 70 25.11.19 from Luzern to Zurich HB 20.10-20.56. After I realized that... I call SBB lost and found. He suggested me to make lost and found report online.
I had my MacBook laptop inside my bag. I was worried because I need my laptop for my academic study. Do I need to report to the police? Any update let me know ASAP 

Thanks a lot.


Hello @Honey87 

Thank you for your query.

For more information regarding your declaration of loss, please contact the specialists at +41 (0) 848 44 66 88 (CHF 0.08/min). Mention your reference number so that our colleagues can check your case.

I wish you a lovely day.

Kind regards


I got an email from SBB that they could not find anything yet. It has been already four days. I think I need to report thIs to the police.