I arrived at Geneva this morning. I went straight over to the SBB counter at the airport. I was so dissapointed that the representative refused to sell me the Day Pass for 2 tickets.
He made me read the french lines which i obviously could not read and he insisted that it was not available for me being a US Citizen. I told him about all the communication i had with you and planned accordingly.
He refused the half day pass with Day pass for 2 tickets and; he made me buy the 8 day pass for Ch398 each for me and my wife. I was totally dissappointed and was not planning to spend so much.
So i had a very sad beginning on the first day of my arrival and a big hole in my travel cost plan.
I hope somehow you can help fix this.