Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Customs form for door to door luggage swiss and train

sdk
New Member

Hi - I have booked the door to door luggage services for an international roundtrip. For the flight back from abroad, the instructions ask to include a customs form with the piece of luggage. Where can I find that form? Thank you!

1 REPLY
DafineM
Moderator

Hi @sdk 

You will receive by mail or at the train station - if you bought the transport at the train station -, a green plastic cover, the transport label and the customs declaration for the return journey from abroad contained in it. You must fill in the customs declaration before your return journey, or before check-in at the airport abroad, and attach it to your luggage with the green plastic sleeve.

You can also find this information on Flight luggage: transport and check-in at Zurich Airport | SBB

I wish you a pleasant day.

Greetings
DafineM