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Change address

New Member

I requested Swisspass at, but the address is incorrect. How can I update the address to where the card to be delivered after I have placed the order? If it is not possible, and I have to order it again, will I have to pay 30 CHF again? Or may I pick it up somewhere in case of the mail delivery failure?


Thank you


Hi @Hannatarasevich 

Please call our SBB Contact Center (0041 848 44 66 88; CHF 0.08/min) to update the adress as soon as possible. 

Thank you and have a nice day