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Cancelling a bicycle reservation

bartecki8
New Author
‎17.05.2023 11:39

How can I cancel a bicycle reservation and return the bicycle space so that it can be sold again? I have a reservation that I can no longer use. I don't want the 2 CHF back, I just want someone else to be able to use the place.

1 REPLY
NicolasK
Moderator
‎18.05.2023 15:47

Hi @bartecki8 

I don't know if it will be possible to free the place, it depends on the day of the trip. For more information, i advise you to contact our hotline directly at +41 848 44 66 88 (CHF 0.08) or from abroad at +41 51 225 78 00.
For data protection reasons, we do not have information about our customers' orders via Community.

Thank you for your understanding and have a nice day.

Kind regards
NicolasK

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