Cancel refund

[_1imi]

Dear Sir or Madam,

Sorry to disturb you, I am writing to ask if I can cancel my refund request (CS002225315) because I don't want to refund this ticket (Ticket-ID: 991867665225, Reference no.: 461817738, Order no.: 1385644911) anymore.  I apologize for the inconvenience caused by my mistake.

PS: After I ask for a refund for this order there is a statement "A refund has been requested for this ticket" above the QR code of this ticket, I am wondering if I cancel the refund request will this line of statement disappear and can I use this ticket as normal?

Looking forward to hearing from you soon.

[VlaznimA · Accepted solution]

Hello @_1imi 

This is the wrong contact for your request. Please contact the Contact Center at 0848 44 66 88 (CHF 0.08/min.) for a cancellation of a refund request.

Thank you for your understanding and happy holidays.

Greetings, VlaznimA.