Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Baggage service Täsch to Zermatt

New Member

Hello. I am trying to have bags delivered from Täsch to Zermatt. Can my delivery driver put bags on the train if no one is traveling on the train? Also, can these bags be stored in Zermatt station until I arrive ? 


Hello @Breilly670 ,

Thank you for your request.

No, your luggage cannot travel alone on the train but must either be handed in at the railway counter in Täsch and we will arrive in Zermatt the day after next. Or you can have it picked up from your home or hotel to the hotel in Zermatt. You will find everything about the different luggage delivery methods here: Luggage | SBB

I wish you a nice Day 
Kind Regards @MelanieD

Commuter (gold)

Hello @Breilly670 


Bags must not be loaded by others than railway employees. To ship luggage, you must officially register and drop it at the counter / railway travel center yourself showing a valid ticket booked for yourself.

The railway travel center in Zermatt will take care of your luggage until you arrive and pick it up.

It is prohibited to load & ship unaccompanied / unattended luggage on public transport vehicles.

See further information here:

Kind regards,

Antwort hilfreich? Danke für deinen Like oder Markierung als Lösung :: Reply helpful? Thank you for giving it a like or mark it as solution.