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Amol

Amol1
New Member

I was booking the tickets from Zurich to Milano and back.My 253.41 Euro is deducted but not booked the tickets.

It is showing error Journey is no longer.

Please check and refund my amount

1 REPLY
ZoeS
Moderator

Hello @Amol1 

Thank you for your inquiry.

Please contact a sales office or the contact center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00 directly.

Have a nice day. Kind regards, ZoeS