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Printing tickets from the app

M-R
Traveller
Would love/need a way to (Air)print (on iOS), or at least export as PDF, purchased tickets from the app. Sounds like this somewhat defeats the purpose of having an app, right? In a strictly digital world, perhaps. Unfortunately, we’re still far from that. And thus, there are situations where a digital ticket needs to be printed. Like, for instance, for my monthly expense record, which my still-trapped-in-stone-age employer requires to be done on paper. Duh ... go figure. But it’s the only way to get my expenses reimbursed.
Comments
Traveller (bronze)

Excellent idea. Shouldn't be difficult to implement on the iOS side. Might not be as beautiful to implement a pdf download to the phone on Android but theoretically also doable. 

 

However, can't you, OP, go onto the Swisspass website and do the pdf download, airprint procedure via the Safari app? I do understand the idea of adding this functionality into the app though. 

M-R
Traveller

@MartinAdams: Thanks, I appreciate the kudos 🙂 And yeah, maybe a PDF download could be done on the Swisspass web site, but frankly, I didn't try. Why should I, as a paying customer, have to bother? I shouldn't have to employ work-arounds in order to deal with media disruptions or fix shortcomings of the app. I'm using the Swisspass/SBB website when I'm on my Mac, and it's totally OK with me to download and save a PDF ticket from within the website, no worries. But if I'm using the iOS app, I'm on a totally different kind of device, immersed into a different kind of user experience ― maybe I don't even have access to the web site in a convenient way. (I don't carry around my MacBook wherever I go, as opposed to my iPhone ― but when it comes to web sites, screen size _does_ matter, at least to me.) Hence, I definitely prefer to have a feature complete user experience on _every_ device I'm using, without a need to resort to another device in order to access certain features which are not available on the device I've been on when I started using a service.

 

I'm absolutely aware that I perhaps sound demanding, but I think it's about time that enterprises realize what an undisrupted digital user experience really means and could be like. Next logical steps would imho be including support for Siri, an Apple Watch app, and AR off and on the train. Just imagine never ever again having to run down the platform for the length of several cars to get on the car where you reserved your seat on, but rather being guided by AR to the exact spot on the platform where the door of the car will open ... so much possibilities, so much opportunity to make the little things of daily life a little bit easier and more convenient 🙂

Traveller (bronze)

Totally understand! And yeah, add those ideas as separate suggestions here on the site! Great thinking!