Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Wrong/outdated information in "Trips and Tickets"

New Member

I've added my commute train to the Trips and Tickets, bit it doesn't show correct information if it was changed.

My train is S25 from Zurich HB to Lachen at 18:43. It usually departs from platform. 5, but often has platform change at this time. "Trips and Tickets" just continues showing me "Departs from platform 5". When I search for the train using "Standard Timetable" I always see update information "platform changed to ..."

Download now

Would you like to be the first to test new functions? Then download the SBB Mobile Preview app for Android or iOS now.