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Used up e-bons are still displayed in Trips and Tickets

New Author

Back in 2016 I had bought an e-bon (article 001717)  on the web ticket shop, whose value I have now used up.

As the e-bon is valid for 5 years (that is, until 2021 in my case), it is displayed all the time in the "Trips and Tickets" tab of the SBB Preview app, even though it now has zero value. 

It is worth noting that even if the e-bon still had any value, the data displayed in the app is of no interest, since the e-bon code (used to redeem the e-bon's value in the web Ticket Shop) is not shown. 

NB : the original e-bon purchase probably took place on the older version of the web ticket shop. 

Solution (in my opinion) : stop displaying e-bons in the app.


SBB Preview 9.0.0


Re: Used up e-bons are still displayed in Trips and Tickets

Traveller (silver)

Good morning @Killian_Schaer 

Thank you for your feedback. I will forward your message for information to the appropriate department.

Wishing you a pleasant day.


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