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Payment of tickets fails after swisspass login change

New Author
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I changed my login to the new swisspass login via the SBB website. Now, I can't pay for tickets anymore throught the SBB Mobile app, I always get an error message. The payment still works with the standard SBB app and the old login.
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Re: Payment of tickets fails after swisspass login change

Traveller
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Hi Andreas

Can you please attach a screenshot of the error message?

 

 

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Re: Payment of tickets fails after swisspass login change

New Member
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This happened to me as well, (tried to get 1st class upgrade since there was a shorter train). After adding a travel card in settings it now works.

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Re: Payment of tickets fails after swisspass login change

New Member
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I have selected ticket to purchase but after selecting payment and credit card nothing happens.

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