Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

EasyRide doesn’t find payment method

New Author

Today I tried to use the Easy Ride function for the first time. Everything is activated but when I tried to check in, easy ride to complained that it could not find my payment method, although two are defined. I am using an iPhone XR. I have several screenshots illustrating the problem.

 Precisely the same problem happened on my wife’s iPhone. She has an iPhone 8. 

Oscar Nierstrasz 

Download now

Would you like to be the first to test new functions? Then download the SBB Mobile Preview app for Android or iOS now.