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Double Prices for Klassenwechsel

Dre
New Member
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I have a 2nd class GA and tried to book a single direction class upgrade for the route Luzern to Basel SBB departing 8:54. Normally this costs 13 CHF however today it quoted me 26 CHF.

I tried this with SBB Mobile v7.4.1 (66) on iOS 11.2.6 running on an iPhone 8 Plus. I can provide a screenshot if required.
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Re: Double Prices for Klassenwechsel

Traveller (silver)
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Hello Dre

You can change the reduction in the step “Ticket Option“. Please click on “Edit travelers“ (see attachment).

The reduced price is not automatically calculated even if the SwissPass is registered in the app SBB Mobile.

I wish you a good day.

Christian

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