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Cannot purchase ticket Error ZVS.REISE.4406

New Member


I have been using the SBB app for years to purchase tickets and it has always worked smoothly. However, since the last update (I guess 2 weeks back), I am unable to purchase tickets anymore. After selecting the journey, when I tap on "Select Tickets", I get "Connection Offers Failed. Please try again or visit your local SBB ticket machine or counter. We apologize for the inconvenience. Error code: ZVS.REISE.4406".

When I repeatedly keep trying, once in a while, if I am lucky, it works. But most of the time, it does not. It will be great if you could fix the issue. I live in a remote area with no ticket machine or counter. Hence I rely on the app massively. My phone uses Android version 9.1.0. Thanks.

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