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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You will find tips and tricks about train travel here.


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Re: App not working

Traveller (silver)
0 Likes

Dear @Blau69

This error can happen due to one of the following problems:

- by scrolling in the app
- if the timtable is shortly unavailable
- temporary technical problem

If the problem persists, please submit us a screenshot and let us know the following detail:
- Mobile phone model (Galaxy S5, Lumia 900, iPhone 6, etc.):
- What operating system (including its version) is running on your mobile phone?:
- Which version of SBB Mobile is installed on your mobile phone?:
- Time of the incident (date/time):

Our e-mail address: digital.commerce@sbb.ch.

Thank you and kind regards, ClaudiaR

 

 

Re: App not working

New Member
0 Likes

Error in ticket purchase is back since the new iOS Update 12.4.1 - time to update again 

Download now

Would you like to be the first to test new functions? Then download the SBB Mobile Preview app for Android or iOS now.