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App not starting

New Author
SBB app v7.3.1 doesn't start, as soon as launched it turns off again. It's a Samsung S8+ with most current Android updates. Have restarted the phone, and reinstalled the app twice, same result

Re: App not starting

Traveller (bronze)

Hi @ekarsen

If you use the App "SBB Mobile" and not "SBB Mobile Preview", please contact us by mail: and send us the following information: 


What operating system (including its version) is running on your mobile phone?
Which version of SBB Mobile is installed on your mobile phone?




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Would you like to be the first to test new functions? Then download the SBB Mobile Preview app for Android or iOS now.