Customer reviews

You can read about how our customers rate us in areas such as cleanliness, safety and punctuality and take part in the discussion here.

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Current posts

Overall Satisfaction

How satisfied were you with SBB today? Give your opinion.

Price

Were you happy with the value for money on offer today? Rate us now and tell us ...

Performance

Were you happy with the number of available seats on our trains today? Rate us n...

Simplicity

Was your journey with us straightforward today? Rate us now and tell us what you...

Punctuality

Did you reach your destination on time with our trains today? Rate us now and te...

Cleanliness

Were our trains and stations clean and welcoming on your journey today? Rate us ...

Safety

Did you feel safe on our trains and at our stations today?Rate us now and tell u...

Attentiveness

Did you find our staff helpful today? Rate us now and tell us what you think.

Understanding

Did we understand your travel needs today? Rate us now and tell us what you thin...

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