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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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Try to trigger emails in Englisch....

.... just a check if generation of emails works in other languages than German!

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