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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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    You will find tips and tricks about train travel here.

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Current posts

Category for tests only Board for tests only
Try to trigger emails in Englisch....

.... just a check if generation of emails works in other languages than German!

SBB-Tester2
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Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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