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Please help me with my mistake.ㅠㅠ

Neuer Autor
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I booked two tickets.(03.08.2018 10:32am frutigen->Grindelwald X2 )
But I made a mistake by checking (1/2) one half of the people making a reservation....ㅠㅠ
Actually, I thought the sign(->1/2) was a second passenger...ㅠㅠ
 
Do you mind if I pay extra on site? 
  2.jpg1.jpg
 
 
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Betreff: Please help me with my mistake.ㅠㅠ

Reisende/r
Hello
How old is the second passanger? If he/she is under 16 you can drive with this Ticket. If he/she is older than 16, you have to contact the SBB costumer center or fill out the online form: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html
Best wishes and a lovely stay in Switzerland
Noah G.

Betreff: Please help me with my mistake.ㅠㅠ

Moderator
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Hello @marimari

If this person is older than 16 years, you can buy an additional ticket for half price (1/2) and show both tickets at the control. The other possibility would be as @Badudda has already described that you contact us with the contact form.

Have a nice day.

Greetings,
FatimaH