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I booked a train ticket for a different time zone on the same day by mistake

HYOHEUMPARK
Neues Mitglied
Hello.

This is HYOHUM PARK who booked the train ticket yesterday.

I booked a train ticket for a different time zone on the same day by mistake.

The wrong order number is 140667111.

I would like to request a refund for the order number.
 
Thank you.
2 ANTWORTEN
FatimaH
Moderator

Hello @HYOHEUMPARK 

Thank you for your query.

International refund requests are only processed by telephone or at an SBB ticket counter. Please contact a ticket counter or our Contact Center by phone: 0041 (0) 848 44 66 88

I wish you a nice day.

Kind regards,
FatimaH

Ex-Bähnler
Vielfahrer/in (Bronze)

Hello @HYOHEUMPARK 

or  +41 51 225 78 00 

Kind regards, Reto