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I am buying 1-month GA trial. Can I get a refund on existing subscriptions?

yh2911
Reisende/r

Hello. I am planning to buy the 1-month GA trial and load it into my Swisspass card. Currently, I have ongoing subscriptions (travelcards), which are half-fare, mobilis monthly season ticket, monthly point-to-point, and seven25. Because the 1-month GA will cover all trips, can I get a refund on the remaining period of my existing subscriptions?

1 ANTWORT
DafineM
Moderator

Hello @yh2911 

In the case of the GA monthly travel pass, you cannot terminate ongoing contractual travel passes such as the Half-Fare travel pass early, nor can you have them refunded, as the GA monthly travel pass is not contractual and the term of the travel pass ends after one month.

For more information about subscriptions, I recommend you to contact our customer service on +41848 44 66 88 (CHF0.08/min).

I wish you all the best.

Greetings
DafineM