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Half Fare Travelcard Expiry Date

GELÖST
VHChea
Neuer Autor

Hello there,

I was trying everywhere from the mobile apps to the web login. I have difficulty finding my expiry of my half fare travelcard. This is really a surprise and this should be made easily available to the user. I have been fined one time because i have no idea that my travelcard has expired. Can you please advise where i can find this detail and in future, can your company makes this more transparent and accessible?

Thanks

1 AKZEPTIERTE LÖSUNG
FatimaH
Moderator

Hello @VHChea 

Thank you for your query.

You can see the validity of your subscription in the SwissPass login at www.swisspass.ch.

Kind regards,
FatimaH

Lösung in ursprünglichem Beitrag anzeigen

2 ANTWORTEN
FatimaH
Moderator

Hello @VHChea 

Thank you for your query.

You can see the validity of your subscription in the SwissPass login at www.swisspass.ch.

Kind regards,
FatimaH

Ex-Bähnler
Vielfahrer/in (Bronze)

Hallo @FatimaH 

Das ist ja nur die Hälfte einer Antwort …

Hello @VHChea 

www.swisspass.ch > Sign in > Travelcards > Half Fare Travelcard > Canellation information  ⬇️

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