Gelöst: Card payment inquiry - SBB CFF FFS Community

sanghee · ‎30.05.2023

I paid with a ticket card at 10:05. The day of March
I paid by credit card, but the e-ticket didn't come by e-mail.
Please check.

GiuseppeL · ‎31.05.2023

Hello @sanghee , Thank you for your request. You have received neither an order number nor a confirmation e-mail from SBB. Therefore your means of payment was not charged. Please contact your bank for further information on the means of payment. Have a nice day. Kind regards GiuseppeL

Lösung in ursprünglichem Beitrag anzeigen

GiuseppeL · ‎31.05.2023

Hello @sanghee , Thank you for your request. You have received neither an order number nor a confirmation e-mail from SBB. Therefore your means of payment was not charged. Please contact your bank for further information on the means of payment. Have a nice day. Kind regards GiuseppeL

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Card payment inquiry