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Annual ABO refund

GELÖST
sstefano
Neuer Autor

I have an annual ABO  Baden-Basel SBB expiring on 15.11.2020. I want to cancel the ABO and get the refund. Would you be so kind to explain what are the term and conditions? I asked to the desk in Baden but the employee at the desk told me that the annual ABO has 3 free months and it cannot be refunded if the expiring date is less then 3 months ahead. I wanted to ask where it is written, but the employee was quite unkind so I decided to ask directly here.

Best regards

 

1 AKZEPTIERTE LÖSUNG
Ex-Bähnler
Vielfahrer/in (Silber)
1 ANTWORT
Ex-Bähnler
Vielfahrer/in (Silber)

Hello @sstefano 

The anwer was correct. It's written here (page 21):

https://www.allianceswisspass.ch/de/en/asp/Downloads?section=downloads&download=2665

Best regards, Reto