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I am from the United States and purchased a Swiss Half Fare Card on 23/01/23. I did not see how to add my 15 yo daughter to the card. Can you help me with that? Alternatively, should I cancel this card and get a refund, and repurchase the card, adding my daughter at time of purchase?
The complimentary Swiss Family Card is available to anyone holding the Swiss Half Fare Card or a Swiss Travel Pass. You may get it from the SBB ticket desk upon arrival in Switzerland.
Children under age 16 (until one day before they turn 16, e.g. 15.99 years) always travel with 50% discount. You do not need to add your daughter to the Swiss Half Fare Card
Children under age 16 need a ticket for CITY A to CITY B like Half Fare Card, even when they do now need the Card, they just are treated as reduced.
Here is a local's pro hint: If you just stay for some days, the Day Pass Children aged 6-16 may fit your needs. For just 19 Swiss Francs, your dauther can use it to travel through Switzerland alone, together with other children or with adults for a whole day. The Day Pass Children can be purchased online, see the above link.
If you stay a few weeks, maybe the Junior Travelcard might be an option for you. With the Junior Travelcard, children aged 6 or over and under 16 can travel throughout Switzerland free of charge for a whole year when accompanied by a parent. The travelcard costs only 30 Swiss francs for a year, must be issued onsite at a ticket counter and is delivered on the red SwissPass Card.
I wish you a wonderful stay in Switzerland.