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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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Step 4

You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

New in the SBB Community? Here is how it works.

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

GA-FVP Deposit

Can I also deposit the GA-FVP (for SBB employees) during this Corona time?Thanks...

Yearly travel card extension due to Covid-19

Hi,Could you please communicate to me the procedure to get an extension of my ye...

Freeze AG subscription due to coronavirus travel restrictions

Hi all, I am a holder of the AG yearly card and I have already paid the full amo...

Stuck refund

Few weeks ago I've submitted refund requests for orders 554035607 and 553669840....

Mobilis Monthly Season Ticket subscription

Hello,I have a subscription for Mobilis Monthly Season Ticket, Vaud canton. How ...

Super saver Ticket refund

Hi, I bought 4 super saver tickets (2 adults and 2 children) under order number ...

GA travelcard already paid invoice refund

Hello,I want to cancel my GA travel card as most probably in the near future I w...

Refund of Saver Day Pass due to Coronavirus

Hello, Unfortunately I cannot use my Saver Day Pass I bought online from SBB due...

Monthly ticket refund

Hi,I bought my monthly travel card on 9th March. On Friday 13 March I was notifi...

Ga Hinterlegung erlauben

Bitte erlaubt 30 zusätzliche Tage für die GA Hinterlegung auch wenn man schon 30...

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