Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Verantwortung und Zuständigkeit

Hallo SBBHeute möchte ich Sie etwas fragen dass mir am Herzen liegt. Nein, ich w...

Can not buy tpg ticket

I can't not buy tpg ticket starting from a French stop in Saint Genis using SBB ...

Use Swiss Half-Fare card to buy ticket for a friend?

I'm visiting my girlfriend in Zurich for entire month. She has a Half Fare Trave...

Add walking time to final arrive time

When searching for a connection to a specific address, the shown departure/arriv...

Wrong date ticket purchased

HiI accidently purchased tickets online from Geneva to Zurich for 19th November ...

Advise for type of travel ticket to buy

We (5 people) will be staying in Lucerne for 2 days and Zurich for 3 days.Day 1....

Half fare travelcards for young foreign visitors (16 - 25 yrs)

Hi,I am a foreign visitor to Switzerland. I am 25 so I am wondering if I can buy...

Swiss travel pass

Hello,1. Do I have to validate printed Swiss travel pass before the first trip?2...

I lost my ring

I lost my ring in train IC 6 1075 Train was going from bern at 15:34 to birg .I ...

Areas of validity

Hello, my wife and I are going to Switzerland again. We rented a car the first t...

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