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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


Back End tour

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Missed flight, can change ticket validity date?..

Hello, A family member has missed their flight from Qatar to Zurich and is reboo...

Guys I need your advice, trouble with the SBB😩

I was traveling from Baar to Thalwil, the ticket machine kept returning the mone...

SBB travel pass or Swiss half fare card?

Hello everyone,,My family and I are going to be traveling to Switzerland for 8 d...

Set Reka as default payment method

I want my Reka card to be default payment method when selecting EasyRide in the ...

Travel as a pair with a companion ticket.

Travelling as a pair cheaply within Switzerland on one day? The companion ticket...

How can I get a travel card

Hello,I want to buy a travel card. What should I do for it and where can I get i...

App claims that I am checked in, but I am not

Today, I stopped my journey as usual by wiping the red button to the left. But s...

Half-fare card - Pro-rated refund

I will be moving out of Switzerland earlier than planned. I just purchased my ha...

GA on Schaffhausen and Basel Bad

Is a GA valid for free travel on the direct train between Basel Bad and Schaffha...

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