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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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    You will find tips and tricks about train travel here.

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Current posts

Cars application

Hello Dear,I have applied Swiss card. Your assistant has given me a card that ex...

15% discount off travel into Austria with Halbtax

How is it possible to benefit from the 15% discount for journeys into Austria st...

31oct grindelwald to zurich airport

I need to book a ticket on 31 oct 8am frlm Grindelwald to Zurich airport, but no...

Ticket change date

Dear all,I have booked a ticket (day pass) for october, 20th but I'll like to ch...

New years day 2020

Will trains be running as usual on 1st January 2020? The Montreux - Geneva Airpo...

SBB train route disappear 31 Oct 19 onwards

Hello,Can you help to check, is it really no train running from Interlaken to La...

Follow up on the Lost Backpack

HI, I am following up on the lost blue backpack between Zurich Airport to Zurich...

Lost and found

Came a letter that found my backpack (loss V2019 / 013987). Called the number +4...

Interlaken to Grindelwald.

There is no direct train from Interlaken to Grindelwald.The date is Nov. 6, 2019...

Unable to connect to authorisation system. Please try again later.

I tried two times payment, after successfully paied (I recieve payment notificat...

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