Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

New in the SBB Community? Here is how it works.

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

GA-FVP Deposit

Can I also deposit the GA-FVP (for SBB employees) during this Corona time?Thanks...

Yearly travel card extension due to Covid-19

Hi,Could you please communicate to me the procedure to get an extension of my ye...

Freeze AG subscription due to coronavirus travel restrictions

Hi all, I am a holder of the AG yearly card and I have already paid the full amo...

Stuck refund

Few weeks ago I've submitted refund requests for orders 554035607 and 553669840....

Mobilis Monthly Season Ticket subscription

Hello,I have a subscription for Mobilis Monthly Season Ticket, Vaud canton. How ...

Super saver Ticket refund

Hi, I bought 4 super saver tickets (2 adults and 2 children) under order number ...

GA travelcard already paid invoice refund

Hello,I want to cancel my GA travel card as most probably in the near future I w...

Refund of Saver Day Pass due to Coronavirus

Hello, Unfortunately I cannot use my Saver Day Pass I bought online from SBB due...

Monthly ticket refund

Hi,I bought my monthly travel card on 9th March. On Friday 13 March I was notifi...

Ga Hinterlegung erlauben

Bitte erlaubt 30 zusätzliche Tage für die GA Hinterlegung auch wenn man schon 30...

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