Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Half fare for children

Hi,I wanna know if it's possible to buy a Half fare for child (age between 6-16)...

Extension to 6-pack

I bought a pack of six 24h tickets for the Zone 110.Can these tickets be extende...

Super fast response and repair

Yesterday, June 30th, I reported (with photo) a dangerously damaged level crossi...

Online ticket

Hello,I can't find tickets. After giving all the information correctly, I made t...

Post code

Hello can’t enter postcode from U.K. when trying to register on ssb site..Any id...

Luggage transfer

HelloI want to ask if I can send my luggage from Interlaken to Le Bouveret stati...

I have Mobilis Annual Season Ticket but app asks me to buy a ticket inside the zone (+errors)

I have a half-fare travelcard and Mobilis Annual Season Ticket, and I added thos...

XVA -1009

The app only works under WiFi, not under G4. The above message appears and a not...

Wrong birth year registered

Hi, When booking the tickets, I had registered the wrong birth year for my partn...

On 1-month travelpass for the Half Fare Travelcard

Hi, I want to ask a questions on the 1-month travelpass for the Half Fare Travel...

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