Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Issues seeing route in the App

Hello,I recently downloaded the SBB App. I have upcoming train reservations, but...

Fehler beim Abfragen der Bestellungen

Salut zäme. Ich erhalte beim Abfragen der Bestellungen immer den Fehler "Beim Be...

Online SBB Ticket is Okay?

Hello guys,We have purchased an online ticket using a mobile device from Spiez t...

Appeal against fine

My son was fined chf 240 for not having a valid ticket for a bus ride (ticket pr...

Re-instatement of 1/2 price card

Hello. I canceled my 1/2 price card as I did not get to use it at all last year....

Can't buy tickets

Hello,I'm trying to buy tickets from Zurich HB to Milan (and back), and whatever...

Waiting time

Iam due to get the train from Brig to Geneva airport, I will be getting the late...

Purchase fail but money deducted

Hi, i tried to purchase a super saver ticket and got deducted money from my Twin...

Discount on Half Fare Card with CHF 25 voucher

Hi. I have a voucher for CHF 25 discount for new customers of Half fare card. Bu...

Children ticket

Hi .i understand kids travel for free if below 16 years.did i need to insert tra...

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