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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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    You will find tips and tricks about train travel here.

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Current posts

Is the supersaver pass best for my itinerary?

Hello. Thanks in advance for your help. I am American so don't have a pass of an...

Swiss Travel Pass ticket did not get generated

Hello!I tried to purchase a Swiss travel pass through the SBB website. However, ...

Super Saver Ticket Purchase

Hello,I have purchased x2 Super Saver Tickets for travel from Basel to Bern next...

Companion ticket - available with Swiss Half Fare card?

Hello,Does anyone know if we tourists are able to buy a companion ticket with Sw...

How do i change my existing seat number?

Hi allI have booked a Journey from Lucerne to Paris lyon via Basel through SBB c...

Maximum amount of time to store luggage at the airport

Hi.I will travel from May 15 to May 19 in Switzerland.But I am going to use the ...

I made a mistake with booking on mobile

Hello, I'm Seonrae Kim.I booked two Supersaver tickets from Grindelwald to Basel...

Super Saver Tickets Sales Questions

Hello, I'd like to ask you about Super Saver Ticket. I don't have a Half-fare ca...

Geneva to Jungfrau and then back to Geneva overnight

Hi, I will be staying in this hotel: Route des Morillons 4, 1202 Genève, Switzer...

Please Check my ticket

I bought a train ticket and older sister's ticket from Swiss Interlaken West to ...

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