Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Upgrade super saver ticket

Hi, I bought a 2nd class super saver ticket. Is it possible to upgrade it to 1st...

Can we buy Swiss Half Fare Card?

Hi, I want to ask about the Swiss Half Fare Card for international guests. We st...

EasyRide outside the borders of Switzerland?

I live in Germany near Basel. There are some transit options here that cross the...

Wrong ticket

I’ve bought a half priced ticket online wrongly but I don’t have a half price ca...

Twint charged and no tickets issued

Hello, I was on the payment window of a ticket purchase, paid via twint, then re...

How to get from Zurich Airport to Vorarlberg?

I finally managed to get a flight from the US back home. I will land in Zurich, ...

How to change the language setting?

I am having a hard time with SBB mobile, because I don't understand neither Fran...

Swiss Pass Foto upload email..Scam?

I received an email which looked to be from SBB asking to upload a foto otherwis...

Paying the GA

Hi,I have a problem regarding paying the monthly GA amount. I do not have a Swis...

SBB Saver Day pass vs regular day pass

Hi everyone,Is there any difference between the saber day pass and regular day p...

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