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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers Travelcards and tickets
Point to point tickets, any train?

Hi AllIt isn't clear on the SBB website if POint to point tickets are valid for ...

VlaznimA Monday
1
Questions and answers Travelcards and tickets
Buying Single Tickets

Ello everybody,I am in possession of a gift card ("Geschenkkarte") which I would...

VlaznimA Monday
1
Questions and answers SBB Mobile
Falsly charged via Twint

I was charged for a journey I didn't go on via Twint. I had to swipe Stop on a j...

RahelW Sunday
1
Questions and answers On the go with SBB
Venice-Zurich direct connection

Hello everybody,it appears that from the 12/12/21 onwards, there is no longer a ...

RahelW Sunday
1
Questions and answers Travelcards and tickets
TGV anniversary tickets refund

Dear SBB team, Due to the newly released Corona control for travelers entering S...

GiorgiaB Saturday
1
Questions and answers Travelcards and tickets
Swiss Flex Pass Use and Glacier Express

I am planning a trip to Switzerland, and will be travelling from Munich to Laute...

PatrickMcGill Friday
0
Questions and answers SBB Mobile
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Andiamo Friday
0
Questions and answers Travelcards and tickets
Clearing number on an invoice

Hello! i’m not from Switzerland, and I cannot seem to find the clearing number f...

Jessica_Ea Friday
0
Questions and answers Travelcards and tickets
Why is there no refunds for saver day passes for visitors who need to quarantine on arrival?

I purchased 12 saver day passes for a party visiting from the UK and SBB have re...

hyweldavies Monday
5
Questions and answers Travelcards and tickets
Tickets refund

Hi,I bought a supersaver ticket from Zurich to Geneva on Omio app. I'm from UK a...

AferditaH Thursday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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