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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers SBB Mobile
Cars application

Hello Dear,I have applied Swiss card. Your assistant has given me a card that ex...

NicolasK 7 hours ago
1
Questions and answers SBB Mobile
15% discount off travel into Austria with Halbtax

How is it possible to benefit from the 15% discount for journeys into Austria st...

NicolasK 7 hours ago
1
Questions and answers SBB Mobile
31oct grindelwald to zurich airport

I need to book a ticket on 31 oct 8am frlm Grindelwald to Zurich airport, but no...

SamanthaAd yesterday
1
Questions and answers Travelcards and tickets
Ticket change date

Dear all,I have booked a ticket (day pass) for october, 20th but I'll like to ch...

SamanthaAd yesterday
2
Questions and answers On the go with SBB
New years day 2020

Will trains be running as usual on 1st January 2020? The Montreux - Geneva Airpo...

SamanthaAd Monday
1
Questions and answers SBB Mobile
SBB train route disappear 31 Oct 19 onwards

Hello,Can you help to check, is it really no train running from Interlaken to La...

Hensan Monday
3
Questions and answers On the go with SBB
Follow up on the Lost Backpack

HI, I am following up on the lost blue backpack between Zurich Airport to Zurich...

FatimaH Sunday
1
Questions and answers On the go with SBB
Lost and found

Came a letter that found my backpack (loss V2019 / 013987). Called the number +4...

SamanthaAd Monday
3
Questions and answers Travelcards and tickets
Interlaken to Grindelwald.

There is no direct train from Interlaken to Grindelwald.The date is Nov. 6, 2019...

chorong Sunday
6
Questions and answers Travelcards and tickets
Unable to connect to authorisation system. Please try again later.

I tried two times payment, after successfully paied (I recieve payment notificat...

ManuelaPf Friday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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