Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Extension to 6-pack

I bought a pack of six 24h tickets for the Zone 110.Can these tickets be extende...

Super fast response and repair

Yesterday, June 30th, I reported (with photo) a dangerously damaged level crossi...

Online ticket

Hello,I can't find tickets. After giving all the information correctly, I made t...

Post code

Hello can’t enter postcode from U.K. when trying to register on ssb site..Any id...

Luggage transfer

HelloI want to ask if I can send my luggage from Interlaken to Le Bouveret stati...

I have Mobilis Annual Season Ticket but app asks me to buy a ticket inside the zone (+errors)

I have a half-fare travelcard and Mobilis Annual Season Ticket, and I added thos...

XVA -1009

The app only works under WiFi, not under G4. The above message appears and a not...

Wrong birth year registered

Hi, When booking the tickets, I had registered the wrong birth year for my partn...

On 1-month travelpass for the Half Fare Travelcard

Hi, I want to ask a questions on the 1-month travelpass for the Half Fare Travel...

SBB and luggage question

I am travelling from Zurich airport to Davos by train. I was just wondering how ...

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