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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers Travelcards and tickets
Need to have my travel passes refunded before the start date(04/12/2021) - Covid cancellation

Hi there,I bought two Swiss travel passes last week and the validity date begins...

JBull an hour ago
1
Questions and answers Travelcards and tickets
Point to point ticket

Hello. I have question about point to point ticket. As a tourist I can buy it? F...

ZIBEYDA 4 hours ago
0
Questions and answers SBB Mobile
EasyRide: insufficient funds in payment method

Hello,After several rides during a day I realised, that the total amount is high...

Alexey yesterday
0
Questions and answers SBB Mobile
Refund of ticket

Hello，Good morning! I booked a SBB train ticket on Omio app several days ago, bu...

EleonoraS 2 minutes ago
1
Questions and answers Travelcards and tickets
Forced cancellation due to Covid rule change 28/12/2021

Hi SBB, I purchased 2 First Class tickets for travel on 01/12/21 (order no. 1363...

JBull 2 hours ago
2
Questions and answers Travelcards and tickets
Cancel Swiss Travel Pass

Hi,I was due to visit Switzerland during Christmas but due to recent covid restr...

SandrineS yesterday
1
Questions and answers SBB Mobile
Easy ride

Hello,if i have my sbb mobile app on my personal phone, can i have it also on my...

VlaznimA Sunday
1
Questions and answers SBB Mobile
Easy ride

Hello,I am curious to know where exactly can I see my Easyride trips other than ...

VlaznimA Sunday
1
Questions and answers SBB Mobile
Easy ride

Hi!i have some easyride trips that were not charged eventhough I traveled. It ju...

VlaznimA Sunday
1
Questions and answers Travelcards and tickets
Return ticket

Hi. I bought a ticket for 29 of December 2021. On the next screen I selected ret...

VasilisTsitlakidis 9 hours ago
2

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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