Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
No answer found? Ask your question
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers On the go with SBB
No bills

Hello! I pay my SBB invoices using the Byjuno monthly payment option. However, I...

Ronald yesterday
0
Questions and answers Travelcards and tickets
Change Swiss Travel Pass from PDF to Apple Wallet

Hello. I purchased my 6 day travel pass on SBB online and when I opened the emai...

FatimaH yesterday
1
Questions and answers Travelcards and tickets
Different day return - is this possible?

Hi,I plan to take the train from Basel to Chur on the 14th December, and return ...

StéphanieB1 Wednesday
2
Questions and answers Travelcards and tickets
Ticket Refund

I bought 2 Three Day Saver Passes/Tickets for my disabled wife and I. On the fir...

StéphanieB1 Tuesday
2
Questions and answers Travelcards and tickets
Reminder fee cancellation

Hello, I got a debt collection by mistake by SBB, I paid the reminder fee right ...

StéphanieB1 Tuesday
2
Questions and answers Travelcards and tickets
Abusive / unfair fines

Hi all,The purpose of this message is to raise awareness about SBB’s fining meth...

JusticeForAll Monday
2
Questions and answers Travelcards and tickets
Ticket purchase is not available .. No offers found

Hello team, I am trying to book tickets from Zurich to Strasbourg via Basel. I p...

FatimaH yesterday
4
Questions and answers SBB Mobile
Issues with connected journey with 701 bus

Few months ago 701 bus route has changed. Since then I cannot buy connection tic...

AferditaH Monday
1
Questions and answers Travelcards and tickets
Combine GA with Half fare

Hi,Can I combine my current half-fare ticket with the GA to receive a reduction?...

RolandP Sunday
1
Questions and answers Travelcards and tickets
7-25 travel card

I have a 7-25 travel card, the train i want to learn leaves at 18:58, but my tic...

RolandP Saturday
2

Our most active members

Authors with the most likes
View All
46183members
43058 Posts

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company