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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

I bought a monthly seven25 travelcard from abroad.

Will the SwissPass show in my app after 10 days or will it ship to my address in...

Started EasyRide, but didn't actually use transport, possible refund?

Hi all,Yesterday I started my EasyRide to go a short distance to the nearby Coop...

Change of ticket.

Is it possible to change directions.I accidentally bought a round-trip ticket:Ma...

Zürich to Milan in December

Hello!I'll be travelling from Finland to Italy through Zürich in December. I hav...

Family tourist travel

What is the best offer for a family (3 adults, one of which is over 60 years and...

Delete past order/tickets from sbb online

How can I delete my past order/journey ticket from my SBB online account.

Delete past order from SBB online

How can I delete my past order/journey ticket from my SBB online account.

SwissPass - does it come in the mail?

I signed up for the SwissPass. Does the physical pass automatically get mailed t...

Ga travel card vs Swiss Travel Card

Hello Everyone, I've moved to Switzerland a few days ago and I will be working i...

Elevators unavailable in chêne bourg

Dear CFF,i would like to report that there are no elevators functioning at the t...

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