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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers SBB Mobile
Extension to 6-pack

I bought a pack of six 24h tickets for the Zone 110.Can these tickets be extende...

EleonoraS Saturday
1
Questions and answers SBB Mobile
Super fast response and repair

Yesterday, June 30th, I reported (with photo) a dangerously damaged level crossi...

SandraI Thursday
1
Questions and answers Travelcards and tickets
Online ticket

Hello,I can't find tickets. After giving all the information correctly, I made t...

adel Monday
2
Questions and answers SBB Mobile
Post code

Hello can’t enter postcode from U.K. when trying to register on ssb site..Any id...

FatimaH Monday
1
Questions and answers On the go with SBB
Luggage transfer

HelloI want to ask if I can send my luggage from Interlaken to Le Bouveret stati...

tracynguyen a week ago
8
Questions and answers SBB Mobile
I have Mobilis Annual Season Ticket but app asks me to buy a ticket inside the zone (+errors)

I have a half-fare travelcard and Mobilis Annual Season Ticket, and I added thos...

SandraI 2 weeks ago
1
Questions and answers SBB Mobile
XVA -1009

The app only works under WiFi, not under G4. The above message appears and a not...

FatimaH 2 weeks ago
1
Questions and answers Travelcards and tickets
Wrong birth year registered

Hi, When booking the tickets, I had registered the wrong birth year for my partn...

FatimaH 2 weeks ago
1
Questions and answers Travelcards and tickets
On 1-month travelpass for the Half Fare Travelcard

Hi, I want to ask a questions on the 1-month travelpass for the Half Fare Travel...

kylee 3 weeks ago
2
Questions and answers SBB Mobile
SBB and luggage question

I am travelling from Zurich airport to Davos by train. I was just wondering how ...

AferditaS 3 weeks ago
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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