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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Munich to Basel

Looking for recommendations for a scenic train route from Munich to Basel.Can't ...

Swiss Travel Pass vs Half Fare Travelcard for Jungfrau trip

Hello,My family,- I (have a Half Fare Travelcard)- my wife;- my son (17 years ol...

Advice on the appropriate ticket type for family traveling from point A to B and return.

Hello,Our family of four (two adults and two youth) will be traveling from the U...

I tried to submit a refund request. I get the message "an error occurred" when I hit submit.

I tried to submit a refund request. I get the message "an error occurred" when I...

Group Travel

Hi,We are around 13 people planning visit Switzerland 4th June. I would like to ...

Purchasing a seat reservation and upgrade on the Glacier Express (G.E.)...

I purchased a 4 day Pass (2 Kl.) for my trip to Switzerland. On my return leg fr...

1 Day travel pass and Saver day pass it is same pass?

HiI want to travel with my family 2 Adults and 2 childrens of 4 and 7 years from...

Renewing a Half Card

When my husband and I were traveling in Switzerland in 2019 we purchased half ca...

Swiss Half Fare Card

Hello,I want to order Swiss Half Fare Card, so I uploaded my document and photo ...

Swiss Travel pass linking with SBB mobile app

Hello I am not able to link my Swiss pass with SBB mobile app, kindly assist.Reg...

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