Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

3 Day Travel Pass Zurich to Zermatt and Zermatt to Luzern

Hello,My wife and I are looking to book a 3 day travel pass for our trip in Dece...

What is the appropriate birth date order on the SBB system? DDMMYYYY or MMDDYYYY

Hi,I'm creating an account on SBB and want to check if on your system you write ...

Can’t overridde TouchID

When purchasing a ticket with the Mobile app, when the TouchID doesn’t work (wet...

A question about suppersaver tickets

I'm planning to book my tickets for Interlaken-Basel SBB on SBB Mobile, and I fo...

Lost luggage

I 've sent my luggage from Interlaken west since Oct7 and supposed to arrive my ...

Cars application

Hello Dear,I have applied Swiss card. Your assistant has given me a card that ex...

15% discount off travel into Austria with Halbtax

How is it possible to benefit from the 15% discount for journeys into Austria st...

31oct grindelwald to zurich airport

I need to book a ticket on 31 oct 8am frlm Grindelwald to Zurich airport, but no...

Ticket change date

Dear all,I have booked a ticket (day pass) for october, 20th but I'll like to ch...

New years day 2020

Will trains be running as usual on 1st January 2020? The Montreux - Geneva Airpo...

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