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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers SBB Mobile
I keep getting a message that my payment authorisation has failed on the app (credit card is fine)?

Today I tried to purchase tickets via the app for the first time. I have tried t...

AferditaS yesterday
1
Questions and answers SBB Mobile
What happens if I haven't paid my SBB train ticket fine in 5+ years? (Asking for a friend)

Hey guys,I was in Geneva, got caught standing in the SBB first-class section wit...

FatimaH Monday
1
Questions and answers SBB Mobile
Upgrade super saver ticket

Hi, I bought a 2nd class super saver ticket. Is it possible to upgrade it to 1st...

EleonoraS Friday
2
Questions and answers Travelcards and tickets
Can we buy Swiss Half Fare Card?

Hi, I want to ask about the Swiss Half Fare Card for international guests. We st...

EleonoraS Friday
1
Questions and answers Travelcards and tickets
EasyRide outside the borders of Switzerland?

I live in Germany near Basel. There are some transit options here that cross the...

EleonoraS Thursday
1
Questions and answers Travelcards and tickets
Wrong ticket

I’ve bought a half priced ticket online wrongly but I don’t have a half price ca...

SandrineS a week ago
1
Questions and answers Travelcards and tickets
Twint charged and no tickets issued

Hello, I was on the payment window of a ticket purchase, paid via twint, then re...

SandrineS a week ago
1
Questions and answers Travelcards and tickets
How to get from Zurich Airport to Vorarlberg?

I finally managed to get a flight from the US back home. I will land in Zurich, ...

SandrineS a week ago
1
Questions and answers SBB Mobile
How to change the language setting?

I am having a hard time with SBB mobile, because I don't understand neither Fran...

nathlibe Monday
2
Questions and answers SBB Mobile
Swiss Pass Foto upload email..Scam?

I received an email which looked to be from SBB asking to upload a foto otherwis...

AferditaS 2 weeks ago
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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