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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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    Become a tester for the latest SBB products.

Current posts

Can not buy tpg ticket

I can't not buy tpg ticket starting from a French stop in Saint Genis using SBB ...

Use Swiss Half-Fare card to buy ticket for a friend?

I'm visiting my girlfriend in Zurich for entire month. She has a Half Fare Trave...

Add walking time to final arrive time

When searching for a connection to a specific address, the shown departure/arriv...

Wrong date ticket purchased

HiI accidently purchased tickets online from Geneva to Zurich for 19th November ...

Advise for type of travel ticket to buy

We (5 people) will be staying in Lucerne for 2 days and Zurich for 3 days.Day 1....

Half fare travelcards for young foreign visitors (16 - 25 yrs)

Hi,I am a foreign visitor to Switzerland. I am 25 so I am wondering if I can buy...

Swiss travel pass

Hello,1. Do I have to validate printed Swiss travel pass before the first trip?2...

I lost my ring

I lost my ring in train IC 6 1075 Train was going from bern at 15:34 to birg .I ...

Areas of validity

Hello, my wife and I are going to Switzerland again. We rented a car the first t...

Lost and found - iphone 7 zed back

Hello SBB team,Could you please share any information you may have got about my ...

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