Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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Current posts

Error code DTR 3

Hello, I try to book a ticket and pay with my Visa card. Then there is error cod...

Half fare Card not pulled

I have a valid half fare card and normally that information was pulled into the ...

Drop-off/pickup Nyon-Andermatt

How late can I drop off my luggage in Nyon on Wednesday for delivery on Friday i...

Reimbursing Physical Day Cards

Hi.I have one physical day card carnet (6-day pack). It has been used only one t...

Student Tickets

Are there any discounted tickets for students?

Vending Machines at Zurich Hbf

Hello,I want to buy some SBB tickets to Rhine Falls from the Zurich Airport. Are...

Best Way to Reach Rhine Falls from Zurich Hbf

Hello,I am confused between so many different options of tickets and travel pass...

Lost and found

Hello there! I have reported a loss yesterday and I found F2020/057933 is my los...

Looking for my grandfather...

My grandfather worked in the construction of saint gotthard railway tunnel durin...


Hi. we are a family of 5, hoping to do a day-excursion. I see how to purchase th...

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