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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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You will see the latest posts from all areas of the Community here.

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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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    You will find tips and tricks about train travel here.

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Current posts

Can't check out

The app continues to be checked in even though I wanted to check out. It claims ...

Tickets from Chamonix to Interlake

I am trying to purchase a ticket from Chamonix to Interlaken. shows avail...

Digital invoice for a physically bought ticket

I bought a ticket on a ticket machine, but would like to have an online invoice....

How the Swiss Travel Pass Flex works

Dear Sir or Madam,This is Changmin Lee. I bought Swiss Travel Pass Flex Promo.I ...

Can't add Reka as a payment method

Hi,I tried to add my new Reca card as a payment method in the mobile app and in ...

Is my half fare card valid from the day of purchase?

I have a swiss pass card. My half-fare card has expired. I would like to renew i...

Validity range of Leisure Travelcard

I know that it's valid for a year. But for the sake of having a peaceful mind, I...

Update on my lost item - K2021/065863, dated 07/07/2021

Hello , I lost my medical instrument (CPAP machine , which supplies oxygen durin...

How the Swiss Travel Pass Flex works

Hello,I would like to find out how exactly Flex option works. If I buy 4-day STS...

Point to Point Travel Card

Hi, I will be traveling back and forth from Zurich to Luzern for the next month ...

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