Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Lost wallet with credit cards

Hello!Today (07.08.2020) I lost my credit card small wallet. I went from Locarno...

Lost airpods

I have lost my airpods case at 5. August 6:20 in a Bus number 725 backseat while...

Purchase point to point day pass on SBB mobile app

Hi,I want to buy a point to point(multiple zones) day pass from the SBB mobile a...

Eurail Pass

Hi,I would like to ask some question related to Eurail Pass. I bought an Eurail ...

SBB contact centre from abroad / outside Switzerland

I'm trying to find the contact number (for ticket reservations) that works when ...

Cancel ticket from app purchase

How can i reclaim a ticket I have accidentally purchased through the SBB app?

Leisure Tavelcard on SBB Mobile App

Does the Leisure Travelcard show up on the SBB Mobile App also so you can show t...

Purchasing a half fare travelcard from abroad

Im flying to Zurich next week and I was thinking of buing a half fare travelcard...

Seat reservation

I have already tickets (PE903) but i do not know how to reserve seats via mobile...

Share selected connection search with others

Hello!It would be great to have the ability to share the search results of a sel...

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