Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

I want to refund and change my ticket. please!

I booked the Venezia Mestre train from Interlaken West.But I want to change from...

Saver Day Pass on Glacier Express

Hi, I will travel to Swiss next month I can user Saver Day Pass on Glacier Expre...

Refund/change date?

I purchased 4 Supersaver Tickets for the wrong date. I filled in the refund form...

Visuelle routenplaner nach Budget oder Zeit Beschränkung

Hallo!Wenn ich Ausflüge mit Freunde planen möchte, zum Wandern oder irgendwas, n...

Additional payment on my credit card’s bill

Got three additional payments on my credit card’s bill for SBB Zürich CHF$5, SBB...


I don’t like the new update... I can’t see the price right away... I always have...

Monats Halbtax

Hallo zusammen, Gibt es eine Möglichkeit ein Halbtax für nur einen Monat zu kauf...

Construction work at Zurich Airport

Hi I have a flight on 21.03.2020 7 A.M.. However, I find that the Zurich airport...

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