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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers SBB Mobile
Can not buy tpg ticket

I can't not buy tpg ticket starting from a French stop in Saint Genis using SBB ...

AferditaS 6 hours ago
1
Questions and answers Travelcards and tickets
Use Swiss Half-Fare card to buy ticket for a friend?

I'm visiting my girlfriend in Zurich for entire month. She has a Half Fare Trave...

AferditaS 7 hours ago
3
SBB Preview SBB Preview: Ideas and wishes
Add walking time to final arrive time

When searching for a connection to a specific address, the shown departure/arriv...

Teac00 Friday
0
Questions and answers Travelcards and tickets
Wrong date ticket purchased

HiI accidently purchased tickets online from Geneva to Zurich for 19th November ...

SamanthaAd Thursday
1
Questions and answers Travelcards and tickets
Advise for type of travel ticket to buy

We (5 people) will be staying in Lucerne for 2 days and Zurich for 3 days.Day 1....

SamanthaAd Thursday
1
Questions and answers Travelcards and tickets
Half fare travelcards for young foreign visitors (16 - 25 yrs)

Hi,I am a foreign visitor to Switzerland. I am 25 so I am wondering if I can buy...

SamanthaAd Wednesday
3
Questions and answers Travelcards and tickets
Swiss travel pass

Hello,1. Do I have to validate printed Swiss travel pass before the first trip?2...

FatimaH a week ago
1
Questions and answers SBB Mobile
I lost my ring

I lost my ring in train IC 6 1075 Train was going from bern at 15:34 to birg .I ...

SandraI a week ago
1
Questions and answers SBB Mobile
Areas of validity

Hello, my wife and I are going to Switzerland again. We rented a car the first t...

SamanthaAd 2 weeks ago
1
Questions and answers On the go with SBB
Lost and found - iphone 7 zed back

Hello SBB team,Could you please share any information you may have got about my ...

sahi 2 weeks ago
2

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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