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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.

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You will find tips and tricks about train travel here.

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You will see the latest posts from all areas of the Community here.

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    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

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    You will find tips and tricks about train travel here.

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Current posts

Ticket cancellation

Order no 493474459 orderdate:11 July,2019I purchsed 3 tickets (Z-Pass A Welle-ZV...


Hello,Does the Saver Day Pass cover the railway route Schaffhausen-Singen? I rea...

Contact for Lost and Found?

Hello,I left a camera on a train to Montreux on June 29 and, while I was still i...

Saver Day Pass

HelloI need to confirm , that if I buy Saver Day Pass , I can ride free both: 1....

Ticket purchased and credit card charged. Didnt receive ticket

I just purchased a ticket from interlaken to milano by my visacard and I got the...

Zurich to Grindelwald

My husband and I will be travelling from Zurich to Grindelwald and would like to...

Half fare for someone else?

Hi,Is my niece (who has a half fare card) able to purchase a ticket for me using...

Gotthard Panorama Express Lugano to Luzern

I want to travel from Lugano to Lucern and take the Gotthard Panorama Express vi...

Link Swiss half fare card to SBB mobile app

I am a non- EU resident having a Swiss half fare card issued by RailEurope valid...

Half Price Card (1 Year) for foreigner

Hi,I just want to confirm my understanding with the half fare card that is avail...

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