Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

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Step 3

You will find tips and tricks about train travel here.

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Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

New in the SBB Community? Here is how it works.

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Betreff: Fahrrad im IC5

We gave the IC5 including the tablet holder and have to say it meets all our exp...

Mobilis Monthly Season Ticket subscription

Hello,I have a subscription for Mobilis Monthly Season Ticket, Vaud canton. How ...

Super saver Ticket refund

Hi, I bought 4 super saver tickets (2 adults and 2 children) under order number ...

GA travelcard already paid invoice refund

Hello,I want to cancel my GA travel card as most probably in the near future I w...

Refund of Saver Day Pass due to Coronavirus

Hello, Unfortunately I cannot use my Saver Day Pass I bought online from SBB due...

Monthly ticket refund

Hi,I bought my monthly travel card on 9th March. On Friday 13 March I was notifi...

Ga Hinterlegung erlauben

Bitte erlaubt 30 zusätzliche Tage für die GA Hinterlegung auch wenn man schon 30...

Validity of leisure day tickets

I still have a number of leisure day cards bought last year in a pack of 30. As ...

Refund for monthly travelcard?

Hi,I purchased my monthly ticket, as usual, less than 1 week before my instituti...

Refund request due to Corona

Hi,I had purchased 4 Saver Day Pass tickets from Interlaken West to Bern dated 1...

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