Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Point to point ticket

Hello. I have question about point to point ticket. As a tourist I can buy it? F...

EasyRide: insufficient funds in payment method

Hello,After several rides during a day I realised, that the total amount is high...

Refund of ticket

Hello,Good morning! I booked a SBB train ticket on Omio app several days ago, bu...

Forced cancellation due to Covid rule change 28/12/2021

Hi SBB, I purchased 2 First Class tickets for travel on 01/12/21 (order no. 1363...

Cancel Swiss Travel Pass

Hi,I was due to visit Switzerland during Christmas but due to recent covid restr...

Easy ride

Hello,if i have my sbb mobile app on my personal phone, can i have it also on my...

Easy ride

Hello,I am curious to know where exactly can I see my Easyride trips other than ...

Easy ride

Hi!i have some easyride trips that were not charged eventhough I traveled. It ju...

Return ticket

Hi. I bought a ticket for 29 of December 2021. On the next screen I selected ret...

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